FAQ

Do you offer Cash on Delivery?

Yes — Cash on Delivery is available on every order across the UAE, alongside secure card payment at checkout.

How long does delivery take?

Most orders arrive within 1–3 business days depending on your Emirate.

Can I return or exchange an item?

Unused items in original packaging can be returned within 7 days of delivery for a full refund or exchange.

Which areas do you deliver to?

We deliver across all seven Emirates — Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain.

How can I track my order?

Use our Track Order page with your order number and email, or the tracking link sent to you after dispatch.

Is my payment information secure?

Yes. All card payments are processed through encrypted, PCI-compliant checkout.